ClueCheck Ltd
Registered office: 184 Shepherds Bush Road, Wework, London, England, W6 7NL
Effective Date: 2026-07-29
Last Updated: 2026-07-29
1. What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device when you visit a website. We may also use similar technologies, including pixels, tags, scripts, local storage and link-decoration parameters, where they perform a comparable function. These technologies can help a website remember a session, store a preference, measure performance or understand whether a communication was opened.
This policy explains how ClueCheck uses these technologies on its public website and in connection with portal access. It should be read with our Privacy Policy and Terms & Conditions.
2. Why We Use Cookies
Depending on your choices and the service you use, ClueCheck may use cookies or similar technologies to:
- keep client, shopper and administrative portal sessions secure;
- authenticate users and help prevent fraud, abuse and unauthorised access;
- remember language, display or cookie preferences;
- understand how visitors use the website and improve its performance; and
- measure or support marketing activity where you have given the required consent.
3. Cookie Categories
3.1 Essential Cookies
These are strictly necessary to provide a service you have requested or to keep the website secure. They may support session management, portal login, authentication, security controls, CSRF protection and fraud prevention. Essential cookies do not require consent where the law permits them to be used on that basis. If you block them, portal login or other core functions may not work.
3.2 Functional and Preference Cookies
These optional technologies remember choices such as display preferences or form settings and can make the website easier to use. They are used only where you have selected the relevant preference, unless a particular technology is strictly necessary for a service you have requested.
3.3 Analytics Cookies
Analytics technologies help us understand visits, page performance and general website usage. We will not activate optional analytics technologies before the required consent is given. Where analytics is enabled, information is used to improve the website and service experience rather than to identify you unnecessarily.
3.4 Marketing Cookies
Marketing technologies may measure interactions with campaigns or help us provide relevant follow-up communications. They are optional and are used only where you have provided the required consent. You can withdraw or change that choice at any time.
4. Consent and Cookie Choices
When optional cookies are used, the website provides a consent banner or preference centre with controls that allow you to:
- accept all optional categories;
- reject all optional categories; or
- choose categories separately through granular controls.
Your choice may be recorded so that we can respect it on later visits. You can change or withdraw your optional choices at any time through the available cookie settings control or by deleting cookies in your browser. Rejecting optional cookies will not be used as a condition of accessing core website content or submitting a legitimate enquiry. We do not intend to use cookie walls.
If you ask us to remove personal information, we will review the request under our Privacy Policy and delete or anonymise data where we are legally allowed to do so. Some records may need to be kept for legal, tax, accounting, fraud-prevention or audit purposes, but we will limit retention to what is necessary and explain any restriction if we cannot delete everything immediately.
5. Managing Cookies in Your Browser
You can also control or delete cookies through your browser settings. The location of these controls may change between browser versions:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy and security
- Safari: Settings or Preferences → Privacy
- Edge: Settings → Cookies and site permissions
Blocking essential cookies may prevent sign-in, secure portal features or other requested functions from operating correctly.
6. Third-Party Services
Some pages or features may use third-party services that place or access cookies or similar technologies. Depending on the feature in use, these may include:
- Google Analytics: optional website measurement;
- Zoho Recruit: recruitment and shopper-related functionality; and
- other service providers: hosting, security, communications, payment or support services where required to deliver the relevant feature.
Third parties may process information under their own privacy and cookie policies. ClueCheck selects and configures third-party services for the relevant purpose and expects optional technologies to follow the consent choice provided through the website. The list may change as services are added, removed or replaced, and this policy will be updated where the change is material.
7. Updates to This Policy
We may update this policy when our website, portal features, service providers or legal obligations change. The effective and last updated dates at the top of this page show which version applies. Where appropriate, we may also ask you to review your cookie preferences again.
8. Contact Us
If you have questions about this policy or how ClueCheck uses cookies, contact us:
ClueCheck Ltd
Registered office: 184 Shepherds Bush Road, Wework, London, England, W6 7NL
Email: contact@cluecheck.co.uk
Phone: 07424 445495
You can also contact the UK Information Commissioner’s Office (ICO) if you have concerns about the way your personal data or cookie choices have been handled.